How quickly do you respond to calls in Minneapolis?+
For active leaks or storm damage, we prioritize Minneapolis calls and typically have a crew on-site within a few hours. Standard inspections and estimates are usually scheduled within 24 to 48 hours, often sooner depending on our current route through Minneapolis.
How does your pricing work?+
Yes. Every job starts with a free inspection and a written, itemized estimate. We don't start work off a verbal quote, and the price you approve is the price on the final invoice unless you request additional work.
Is Big Toms Roofing a licensed roofing contractor?+
We hold an active MN contractor license and full insurance coverage, and we'll provide proof of both on request โ most Minneapolis customers ask, and we expect that.
What happens if my roof is leaking right now?+
We offer 24/7 emergency response for active leaks, storm damage, and fallen debris. If your roof is actively leaking, call +1-855-469-0306 right away โ we'll walk you through immediate steps and dispatch a crew to stabilize the damage.
Will you work directly with my insurance company?+
We regularly coordinate directly with insurance adjusters across Minneapolis, MN and provide the photo documentation and scope reports they need to process claims efficiently.
How many days will a reroof take at my Minneapolis home?+
A standard single-family reroof usually wraps in a day or two once we're on-site; larger or steeper roofs, or metal systems, can take a bit longer. You'll get an exact estimate before we schedule.
Do you install metal roofing or just shingles?+
Our Minneapolis crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems โ we'll help you choose based on budget, home style, and how long you plan to stay in the house.
Is your workmanship guaranteed?+
Every Emergency Roof Repair job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Can you inspect my roof before I buy or sell a home in Minneapolis?+
Yes, we perform pre-purchase and pre-listing inspections throughout Minneapolis with a written report and photos โ useful for negotiations on either side of the transaction. Ask about current pricing when you call.
Are you only in Minneapolis or do you cover nearby towns?+
We serve Minneapolis and the surrounding communities throughout Minneapolis, MN โ see the coverage section below for the specific zip codes and nearby cities we handle regularly.
